Privacy Policy

LUMA Rituals ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit lumarituals.org or make a purchase from us.

Information we collect

• Order information: name, shipping address, email, phone, and items purchased.
• Payment information: processed securely through Square. We do not store full card numbers on our servers.
• Marketing information: email address if you subscribe to our newsletter or enter our welcome popup.
• Usage information: standard server logs, device type, and pages visited, used to improve performance and prevent abuse.

How we use information

• To fulfill, ship, and provide support for your order.
• To send transactional emails (order confirmations, shipping notifications).
• To send marketing emails when you have opted in. You can unsubscribe at any time using the link in any email.
• To detect and prevent fraud, abuse, or unauthorized access.

Third-party services

We share limited information with trusted partners required to operate our store:

• Square — for processing payments.
• Resend — for delivering transactional and marketing emails.
• Shipping carriers — for delivering your package.

We do not sell your personal information to third parties.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing hello@lumarituals.org. You may also opt out of marketing communications at any time.

Cookies

We use a minimal set of essential cookies to keep your cart working and your session secure. We do not use third-party advertising cookies at this time.

Contact

Questions about this policy? Reach us at hello@lumarituals.org.